We’re recruiting a Head of Digital Capability here at Helpful towers.

As a team, we’re agreed that building skills and confidence among our clients, makes work rewarding for us. We like helping teams to use the Web more effectively, for communication and engagement. You won’t find us running other people’s marketing campaigns, writing ghost blog posts or publishing big strategy documents.

The Head of Digital Capability role needs a special sort of person: someone who is confident enough to remove the mystery around digital, help others overcome their fears and call out misguided ideas when they see them.

Having lots of first hand experience of doing digital in different organisations helps confidence, but more important is an ability to listen and clearly reflect what you hear. That’s because when it comes to digital capability, there’s usually a bit more to the challenge than teaching people. Our clients have outstanding staff who need a more challenging digital brief, or staff who’ve tried to be innovative and had their fingers burnt. Maybe their business model or purpose is struggling without digital, or established processes are holding them back.

Every week is a busy mix of workshops, classroom courses, online learning, writing, pitching and planning. I’ve found it physically demanding, by the time you add travel on top. A full eight hours delivering training in London, then a train ride to Scotland or Wales that evening to run a workshop the next day, is a typical 48 hours.

That said, we’re fully committed to flexible working, and giving people the tools to do their job wherever they are. The current team work a mixture of part- or full-time, from home and the office. We work to meet deadlines, rather than to be seen to be busy.

Action plan dashboard

If I haven’t put you off so far, good.

You’ll need to be able to stay positive about the potential of your work. Winning new opportunities is only the beginning: when organisations ask for help with digital, they still need lots of convincing.

Back at the office you’ll be responsible for our overall approach to capability: developing the Digital Action Plan platform, the content we use to motivate, explain and inspire, and managing the people who help us deliver.

If this sounds like something you want to do, please get in touch.